TECHNICAL SUPPORT……
Our technical service team is willing able and on-track to fix all of your i.t. support needs. With our strong knowledge in the technical field combined with our friendly up-beat attitude we will support your needs while making you comfortable with our work ethic.

ONLINE SUPPORT……
When time is an issue we provide technical support online 24 hours a day 7 days week. Follow the instructions below to access our interactive technical support …

STEP 1: Click or cut and paste this link into your browser.
http://www.jcscomputers.ca/help.html

STEP 2: If this is your first time visiting this site or with a new computer you will have to download and install the ActiveX Control Plugin. You will find an arrow pointing at “click here”. Click on it and “install this plugin”.

STEP 3: After the plugin is done downloading it will ask you “Do you want to install this software?” You then click on “Install”

STEP 4: The program will then need to ask you for permission you will then click on “continue”.

STEP 5: You are then given a “client id”. This ID must be given to the person who is providing the remote desktop assistance. You can either email it or call it in.

STEP 6: If you have any question or concerns please feel free to contact us during our normal business hours.